- Title: Simple app helps pubs track and trace drinkers
- Date: 16th July 2020
- Summary: LONDON, ENGLAND, UK (FILE) (REUTERS) VARIOUS OF BEER BEING POURED, MEN DRINKING BEER
- Embargoed: 30th July 2020 12:03
- Keywords: Collecting GDPR Safe 2 Serve badge Twilio Zing Dev Limited register attendance storing customer data track and trace
- Location: FONTMELL MAGNA & LONDON, ENGLAND, UK
- City: FONTMELL MAGNA & LONDON, ENGLAND, UK
- Country: United Kingdom
- Topics: Health/Medicine
- Reuters ID: LVA004CN264WR
- Aspect Ratio: 16:9
- Story Text: Pubs may be open again but it is unlikely we will see the crowded pub bar for some time to come, if ever.
Now, going to the pub involves registering your name and contact details, in case you need to be track and traced because of coronavirus.
But how should pubs, bars and restaurants take personal details and not fall foul of data protection laws or privacy concerns?
A British software company says their system requires no complicated setup for the venue and no download of any application for the customer. Simply text 'I want a drink' to a dedicated number.'
"They simply take their phone out, if they donâ€™t have a mobile signal they connect via a QR code which then sends them a message. They then put a message in saying â€˜I want a drinkâ€™. They then get a shield badge back saying â€˜Safe2Serveâ€™. They show that to our barman or whoever is serving and then we know that theyâ€™ve done what we need them to do,â€ said John Crompton, proprietor of the Fontmell Pub in Fontmell Magna, where the technology was trialled.
The contact data is captured and stored using the secure Twilio communications platform with data automatically deleted after 21 days.
â€œItâ€™s a very simple way for people coming to a walk-in establishment like a pub to register their contact details and their name in line with the governments track and trace requirements,â€ said developer, Julian Hucker, of Zing Dev software.
â€œThe focus has inevitably been on pubs and restaurants so far, but this applies to any walk-in establishment, it could be a beachside cafÃ©, a tea shop anywhere where people can come in without a prior reservation,â€ said Hucker.
- Copyright Holder: FILE REUTERS (CAN SELL)
- Usage Terms/Restrictions: None