- Title: Frustrated passengers stranded at Frankfurt airport after severe storms
- Date: 17th August 2023
- Summary: FRANKFURT, GERMANY (AUGUST 17, 2023) (REUTERS) VARIOUS OF PASSENGERS WAITING IN THE AIRPORT DEPARTURE HALL DEPARTURES BOARD SHOWING CANCELLED FLIGHTS PASSENGERS STANDING IN FRONT OF THE DEPARTURES BOARD VARIOUS OF PASSENGERS QUEUEING, WOMAN TALKING ON THE PHONE WHILE LOOKING AT HER BOARDING PASS WOMAN SITTING ON THE FLOOR, LOOKING AT HER MOBILE PHONE VARIOUS OF PASSENGERS QUEUEING (SOUNDBITE) (English) PASSENGER GWEN (SURNAME NOT GIVEN), TRAVELLING FROM MILAN TO SCOTLAND, SAYING: "We understand the weather and all these problems, but we were just left to ourselves. The gentleman was on the aeroplane already. We didn't have a bus to take us to our aeroplane, We had to wait three hours and then we were just abandoned after that. So no vouchers, I didn't have a hotel, I slept on a chair with other people and I have been queuing for three hours with everybody else here." (SOUNDBITE) (English) PASSENGER LAURENT HENIN, TRAVELLING FROM NAMIBIA TO PARIS, SAYING: "We just arrived this morning coming from Namibia and our flight has been cancelled and we have absolutely no information. We don't know where our luggage is and we're still staying in the queue. So, vive Lufthansa, no information." (SOUNDBITE) (English) PASSENGER GWEN (SURNAME NOT GIVEN), TRAVELLING FROM MILAN TO SCOTLAND, SAYING: "No water, there is no priority for elderly or families with children, It's disgraceful. I'm really, really shocked and we are not getting great service at all." (SOUNDBITE) (English) PASSENGER NIKOLA (SURNAME NOT GIVEN), TRAVELLING FROM MACEDONIA TO BARCELONA, SAYING: "There was a storm, a thunderstorm, so the flights were cancelled and we had to take a taxi to a hotel and we slept overnight. And now the flight that was supposed to be this morning is also cancelled. So now we're in line to find the new flight, hopefully today." PASSENGERS LOOKING AT THE DEPARTURE BOARD DEPARTURE BOARD VARIOUS OF PASSENGER WEARING FACE MASK LOOKING AT THE DEPARTURE BOARD VARIOUS OF PASSENGERS WAITING OR SLEEPING AT THE DEPARTURE HALL VARIOUS OF RUBBISH ON THE FLOOR PASSENGERS QUEUEING VARIOUS OF PASSENGERS SLEEPING AT THE DEPARTURE HALL FRANKFURT, GERMANY (AUGUST 16, 2023) (REUTERS) (NIGHT SHOTS) VARIOUS OF STREETS DURING HEAVY RAIN AND THUNDERSTORMS
- Embargoed: 31st August 2023 09:35
- Keywords: Frankfurt airport cancellations delays floods passengers weather
- Location: FRANKFURT, GERMANY
- City: FRANKFURT, GERMANY
- Country: Germany
- Topics: Disaster/Accidents,Europe,Floods
- Reuters ID: LVA001507317082023RP1
- Aspect Ratio: 16:9
- Story Text:Passengers were stranded at Frankfurt airport on Thursday (August 17) morning after severe flooding from heavy rainfall caused dozens of flight cancellations and delays overnight.
Travellers queued for hours at the airport's departure area with some of them sleeping on the floor, strongly criticising a lack of information and support by affected airlines.
Some 70 flights had been cancelled as a result of the weather, according to the Frankfurt Airport website.
Severe weather warnings had been issued by the German Weather Service (DWD) throughout the state of Hesse on Wednesday (August 16), with up to 60 litres per square metre of rainfall recorded in parts of the region in the evening.
(Production: Tilman Blasshofer, Max Schwarz, Ulrike Heil) - Copyright Holder: REUTERS
- Copyright Notice: (c) Copyright Thomson Reuters 2023. Open For Restrictions - http://about.reuters.com/fulllegal.asp
- Usage Terms/Restrictions: None